Where does Smart Domain operate?

Smart Domain provides full-program service — design, smart home, and concierge — across Greater Boston, the South Shore, and Cape Cod. Design and consulting also extend to South Florida and the Scottsdale and Naples areas of Arizona.

How is Smart Domain different from a home watch service?

Traditional home watch is visual inspection only. Because Smart Domain installs and integrates the technology in your home, we monitor remotely — cameras, thermostats, locks, network — and know when something changes before you do.

What does Smart Domain cost?

Concierge plans start at $195, $350, and $550 per month, with a $350 onboarding inspection that credits toward the first two months. Design and smart home are scoped per project.

Do you work with my existing builder, designer, or vendors?

Yes. Smart Domain coordinates with the trusted vendors and trades you already use. Many clients see net annual savings once we optimize vendor relationships and right-size budgets across landscaping, pool, cleaning, and trades.

Smart Domain Concierge

One call. For everything home.

A full-service home care program for the New England homes we know best — combining scheduled Home Watch visits, 24/7 system monitoring, and single-source vendor coordination under one trusted team.

Speak with us How it works

What it is

One team for the whole house. Day in, day out.

From the weekly walk-through to the call you'd rather not make at 11pm, Smart Domain Concierge is the single number to dial. We monitor what we installed, watch what we didn't, coordinate the vendors you already trust, and prepare your home for every arrival. No portals to log into. No checklists to follow. Just a team that already knows the house.

Because we installed your systems, we know what normal looks like. When something changes — a camera goes dark, a thermostat reads wrong, a smart lock stops responding — we know before you do.

What's included

Care that compounds. Beyond a checklist.

Scheduled Home Watch visits

A trained team member walks every space on a fixed cadence — checking for leaks, climate drift, pests, security, and the dozen small things only experience catches. Every visit documented with photos.

24/7 system monitoring

Cameras, thermostats, smart locks, leak sensors, network — if it's connected, we're watching it. Anomalies surface to us before they surface to you.

Vendor coordination

Cleaners, landscapers, pool service, HVAC, electricians — we book, schedule, supervise, and keep the calendar so you don't. Already have trusted vendors? We work with them.

Arrival prep

Before you land, the house is ready. Heat on, lights set, beds made, pantry stocked, the car charging if you asked.

Pantry & linens

Standing orders, seasonal refreshes, special requests handled. Brands and preferences kept on file so you never have to repeat yourself.

Service booking

One number for landscaping, pool opening and closing, snow removal, deliveries, and contractors. We make the calls. You get the summary.

How it works

A rhythm, not a service. Built around your home.

Step 01

Onboarding inspection

We walk the property, document every system, and identify what needs attention. Yours to keep regardless.

Step 02

Custom care plan

We design a plan around how you actually use the home — visit cadence, monitoring scope, vendors, the works.

Step 03

Visits + monitoring

Scheduled walk-throughs on the ground. Always-on system monitoring in the background. Photos and reports after every visit.

Step 04

One number, always

Something breaks. Something needs scheduling. Something needs picking up. You text us. We handle it.

Pricing

Tailored to the home. Not the menu.

Every home is different, so every care plan is different. Pricing scales with property size, system complexity, visit frequency, and the level of coordination you want us to carry.

Starting from

^$195

per month

Onboarding inspection

$350 — credits in full toward your first two months of service.

Where we serve

Close to the homes. Close to the team.

Greater Boston

Milton and the surrounding inner suburbs, with quick reach to Boston proper.

South Shore

Hingham, Cohasset, Norwell, Hanover, Scituate, Pembroke, Duxbury, and Plymouth.

Cape Cod

From Sandwich to Chatham, with seasonal-home expertise across the Upper and Mid Cape.

We do not currently serve Nantucket or Martha's Vineyard. Design and consulting clients are also welcomed in South Florida and Scottsdale, Arizona — concierge services remain New England only.

Why our clients trust us

Local roots. Real accountability.

Milton-based

A physical office, not a service area. We're your neighbors.

NHWA candidate

Pursuing accreditation with the National Home Watch Association.

Fully insured

General liability and bonding for every team member on your property.

Builder-trusted

Active partnerships with regional and national luxury homebuilders.

Builder Partners

Toll Brothers · Taylor Morrison · Falconi Companies

Frequently asked

Questions, answered.

What's the difference between Home Watch and a Concierge service?

Home Watch is the scheduled inspection of an unoccupied home — looking for leaks, climate issues, security concerns, pests, and the like. Concierge is broader: it includes Home Watch but adds 24/7 system monitoring, vendor coordination, arrival preparation, pantry and linen management, and single-source booking for everything the home needs. Smart Domain Concierge combines all of it under one team.

Do I need Smart Domain to have installed my smart home for you to monitor it?

No. We can monitor existing systems from most major brands — Control4, Lutron, Sonos, Ubiquiti, Nest, Samsung, LG, Sony, Savant, Yale, Ring, Apple HomeKit, and more. That said, our deepest insight comes from systems we installed, because we know exactly how they were configured and what their baseline looks like.

Can you work with my existing cleaners and landscapers?

Yes. We coordinate with the vendors you already trust, and in many cases improve those relationships through clearer scheduling, scope, and communication. We can also bring in new vendors from our trusted network if you'd like to compare quality or right-size the budget.

How often will you visit my home?

Visit frequency is determined by your care plan and how the home is being used. Most clients are on a weekly or twice-monthly cadence, with additional visits scheduled around travel, weather events, or contractor work. Frequency can change seasonally — we adjust as your needs do.

What happens if you find something wrong?

We document the issue with photos, contact you with a clear summary and recommended next steps, and — with your approval — coordinate the right vendor to resolve it. For urgent matters like leaks or security events, we respond immediately and brief you afterward.

Are you insured?

Yes. We carry full general liability insurance, and every team member who enters your property is bonded. We're also pursuing accreditation through the National Home Watch Association.

What towns do you serve?

Smart Domain Concierge serves Greater Boston, the South Shore, and Cape Cod — including Milton, Hingham, Cohasset, Norwell, Hanover, Scituate, Pembroke, Duxbury, Plymouth, and Cape towns from Sandwich to Chatham. We do not currently serve Nantucket or Martha's Vineyard. Design and consulting services are also available in South Florida and Scottsdale, Arizona.

Can I customize what's included?

Every plan is built from the ground up around your home and how you live in it. Some clients want full concierge; others want Home Watch and monitoring only. We design the plan in our onboarding conversation and adjust it as your needs evolve.

Begin

Start with an inspection. Decide from there.

Every relationship begins with a $350 onboarding inspection. We walk the property, document every system, identify what needs attention, and design a care plan around how you actually use the home. If you decide to continue, the $350 credits in full toward your first two months.

Book the inspection